Thursday, December 27, 2012

Voyage Games Privacy Policy

Privacy Policy

There are many different ways you can use our services. When you share information with us, for example by installing a new Voyage Games app, we can make those services even better, more performant and responsive. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

What information we collect and why we collect it. How we use that information. The choices we offer, including how to access and update information. Your privacy matters to Voyage Games so whether you are new to Voyage Games or a long-time user, please do take the time to get to know our practices and if you have any questions contact us.

Information we collect

We may collect information about the services that you use and how you use them, like when you view and interact with our apps and content. This information includes:

Device information

We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).

Log information

When you use our services or view content provided by Voyage Games, we may automatically collect and store certain information in app logs. This may include:
  • details of how you used our service, such as your how long you viewed specific screens and what content buttons you pressed.
  • device event information such as crashes, system activity, hardware settings, device type, language, the date and time of your actions.
Location information

When you use a location-enabled Voyage Games service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Voyage Games when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as external device storage (for example, SD cards) and application data caches.

Anonymous identifiers

We use various technologies to collect and store information when you use a Voyage Games service, and this may include sending one or more anonymous identifiers to your device. We may also use anonymous identifiers when you interact with services we offer to our partners, such as advertising services or Voyage Games features that may appear on other sites.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Voyage Games and our users. We may also use this information to offer you tailored content like giving you more relevant app content.

When you contact Voyage Games, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Voyage Games processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

Information we share

We do not share personal information with companies, organizations and individuals outside of Voyage Games unless one of the following circumstances apply:

With your consent

We will share personal information with companies, organizations or individuals outside of Voyage Games when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

For legal reasons

We will share personal information with companies, organizations or individuals outside of Voyage Games if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Voyage Games, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.

If Voyage Games is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Voyage Games and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

Our Privacy Policy applies to all of the services offered by Voyage Games LLC and its affiliates, including services offered on other sites (such as our advertising services), but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in ads, sites that may include Voyage Games services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Enforcement

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post links to any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Contact

To contact Voyage Games, email us at: voyagegamesllc [at] gmail [dot] com

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